Frequently Asked Questions
Support for Visionary Vault Members
You’ll find the Monthly Live Workshops and Weekly Insight Q&A Videos listed as a course at the top of your Courses page. I look forward to having you join us on a Live Workshop and seeing Questions come in from you (lean into this support, it’s for you)!
Do I need a password?
Nope, there are no pesky passwords to remember any more! On the sign-in page, simply enter the email address you joined with and we’ll send you a magic link. Tap it and you’re straight in. A 6-digit code comes in the same email, for when you’re reading it on a different device from the one you want to browse on. Either works, once, for 30 minutes.
I can’t sign in — my email has changed, or I’m not sure which one I used.
Email support [at] willolovesyou.com, tell us your name and any address you think you might have used, and we’ll find your account. If you no longer have access to the one you joined with — or you simply want to change it — let us know and we’ll switch it to whichever you prefer.
How do I change my photo, name, or email address?
Your photo comes from Gravatar — a free service that attaches a picture to an email address. Set one up using the address you joined with and it will appear here automatically, along with anywhere else that uses Gravatar. To change your name or the email address on your account, email support [at] willolovesyou.com and we’ll sort it out for you.
Where are all of Willo’s articles and videos?
All of Willo’s articles, interviews, and video tips can be found on her main site, WilloLovesYou.com – under Free Resources. Be sure to follow @WilloLovesYou on Instagram, too!
If none of the questions above answer yours, don’t hesitate to get in touch with us:
support [at] willolovesyou.com
